IT Analyst

Loveland, CO

Full Time

Mid Level

Job Description: IT Analyst
Department: IT                                                                        Status: Exempt
Reports To: IT Manager                                                         Revision Date: 7/30/2025
Salary Range: $70,000 - $80,000 annually

Description : Under the supervision of the IT manager, the IT Analyst supports and customizes software solutions deployed in our environment, primarily our ERP and BI platforms. The IT analyst assesses and fulfills data visualization and extraction requests, documents and identifies improvement opportunities, creates the appropriate change request, participates in the development and deployment of solutions.

In addition, as the only IT resources on site and supported by our infrastructure resources in the head office, the IT Analyst provides level 1 support to local employee-owners, troubleshooting communication issues and manages the local IT asset list. He/she also participates in security and infrastructure projects as they affect this location.

The position is onsite in Loveland, CO with preferred hours of 9am to 5pm.

NOT ELIGIBLE FOR REMOTE WORK.

This position is not eligible for visa sponsorship now or in the future.

Responsibilities
Essential functions include the following; however, other duties may be assigned :

Support, optimize and customize the ERP solution (ECi M1) including native reports (Crystal reports).
Develop and implement Power BI and SSRS reports, dashboard and data extraction as required.
Support and ensure the good functionality of database solution (MS SQL).
Act as liaison with the user group to document existing processes, identify improvement opportunities and create change request analysis aligned with business priorities.
Ensure high level of customer satisfaction by clarifying customer needs and ensuring they are met.
Act as a change agent within the business for the adoption of new processes and IT systems.
Participate in the IT security and infrastructure initiatives as needed.
Provide level 1 support for onsite systems and end-users located physically in our Loveland facility with the help of head office team.

Provide level 1 support for hardware, operating system, office suite, software, printers and phone system for end-users located physically in our Loveland facility with the help of head office infrastructure team.

Ensure high level of customer satisfaction by clarifying customer needs and ensuring they are met.

Knowledge Requirements:

Required : Experience supporting ERP systems. ECi M1 is a plus.
Required : Intermediate SQL. Experience with SP, View and triggers are a plus.
Required : Experience with BI platforms. Power BI and SSRS are preferred.
Required : Experience with C or VB coding. VB Script or VB.NET is a plus.
Experience supporting Microsoft environment including O365 is a plus.
Experience with labeling printers and software is a plus.
Great Communication, organizational and customer service skills.
Team player, results-oriented, energetic, professional and reliable.

Education and Experience

High school diploma is required, IT associate’s degree or higher is a plus but not required.
At least 1 year supporting an ERP solution in a manufacturing environment.
Microsoft/CompTIA certification is a plus.

Work Environment:
Primarily indoors in a climate-controlled manufacturing building with moderate noise levels.
Occasional exposure to moving mechanical parts or machinery.

Physical Demands While performing the responsibilities of the job:
• Ability to talk, hear, stand, sit, and walk throughout the day.
• Frequent use of hands and fingers for handling materials and operating equipment.
• Occasionally required to stoop, kneel, reach, lift or move up to 55 pounds, push, pull, or grasp objects.
• Ability to inspect equipment for malfunctions.

Conclusion:
This job description is intended to describe the general nature and responsibilities of the position and is not a comprehensive list of all duties, responsibilities, or qualifications.

Additional Comments:
Those that excelled at this position in the past have had the following qualities, characteristics, or traits:

Highly motivated with a desire to excel at their work and willingness to learn.
Patient, and not easily frustrated. Ability to work in teams and across departments to meet company needs.
High level of resilience – the ability to remain focused, adaptable, and solution-oriented in the face of challenges or shifting priorities.
Exceptional work ethic and dedication to their company, and able to follow the Company Core Values.
Comes to work every day with a great attitude. Thinks like an owner.

As required by the Americans with Disabilities Act reasonable accommodations may be made to qualified applicants and/or employees to perform essential job functions.

Wire Experts Group/Pelican Wire/ Rubadue Wire is an equal opportunity employer. Applicants and/or employees will be provided equal opportunity without regard to age, race, religion, sex, color or national origin.
Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

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